You're looking at the Help Center. The Help Center is designed to provide a complete self-service support option for all users and customers. The Help Center is made up of two parts: a knowledge base and a community. You can search for knowledge base articles to collect knowledge or search the community and ask fellow users questions. If you can't find an answer, you can submit a support request. Furthermore, it is possible to see your and all the tickets of your colleagues on the request page.
Each user has a Help Center profile, so all community members can get to know one another better. Profiles contain relevant information about the community member, along with their activities and contributions to the community. Profiles give each community member the option to follow another user and get notifications when that user makes a post or comment.
Understand the purpose of the Help Center